Cookie Policy

Cookies are small text files that are stored on your device when you visit a website or use a web application. They are widely used to make platforms work, to improve performance, and to provide information to the platform operator.

Similar technologies include local storage, session storage, and other client-side tracking mechanisms. This Policy covers all such technologies.

HaceVerify uses cookies and similar technologies to:

• Keep you signed in to your account across page loads and sessions
• Remember your preferences and settings within the portal
• Understand how users interact with the platform to improve it
• Support security and fraud-prevention measures
• Ensure the correct operation of technical platform features

Essential Cookies: These are required for the platform to function. They include authentication tokens that keep you logged in to your account and session identifiers that allow the portal to operate correctly. Without these, core features cannot work.

Performance and Analytics Cookies: We use these to understand how users navigate the platform, which pages are visited most frequently, and where errors or performance issues occur. This helps us improve the service. Data collected is typically aggregated and not used to identify individual users.

Security and Fraud Prevention Cookies: Certain cookies and similar mechanisms are used to detect and prevent suspicious activity, abuse, and unauthorised access. These are an integral part of keeping the platform and its users safe.

Functionality and Preference Cookies: These cookies remember your choices — such as selected country or display preferences — so that your experience is consistent across sessions.

Some cookies may be set by third-party services that we use as part of the platform's infrastructure, analytics, error tracking, payment processing, or communications. These third parties may collect information about your use of the platform in accordance with their own privacy and cookie policies.

We take reasonable steps to ensure that third-party technologies used on the platform are appropriate and proportionate. We do not use third-party advertising or behavioural tracking cookies for the purpose of serving targeted advertisements.

Browser Controls: Most web browsers allow you to manage cookies through their settings. You can typically view, delete, or block cookies for specific sites. Please note that blocking essential cookies will prevent you from logging in to your account and using core platform features.

Device Settings: On mobile devices, your operating system may provide additional controls for app data and browser cookies.

We do not currently operate an on-site cookie preference centre. If this changes in a future platform update, this Policy will be updated accordingly.

This Cookie Policy is part of our broader commitment to transparency about how we handle data. For full information about how personal data is collected, used, and protected — including data processed through verification orders, account records, and third-party providers — please refer to our Privacy Policy.

We may update this Cookie Policy from time to time as the platform evolves or as applicable requirements change. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

If you have questions about our use of cookies or this Cookie Policy, please contact us through the official HaceVerify support or contact channel available within the platform.